Privacy Policy

1. INTRODUCTION

Thank you for choosing DDP Foods LLP.

This Privacy Policy (“Policy”) outlines how DDP Foods LLP ("we", "our", "us")—the owner of the brand ‘Indian Chimnee’—collects, uses, discloses, and protects the data you (“user”, “you”, “your”) provide when using our website, mobile applications, and services

(collectively, “Platform”). DDP Foods LLP is a registered limited liability partnership under the LLP Act, 2008 with its registered office at SE -127 , Jaipuria Sunrise Green ,Ahinsa Khand , Indirapurum , Ghaziabad ,201014

We may update this Policy from time to time. Please review it periodically. Significant changes will be notified to you via the Platform or through email, wherever feasible.

Your continued use of our Platform indicates your agreement with this Policy. If you do not agree, please discontinue use.

2. INFORMATION WE COLLECT

Data Type	Purpose When Collected
Name, Email, Phone, Address	To deliver your meals and contact you During subscription, order for service-related matters checkout
Age, Health Details, Medical History	For personalized meal/diet planning (if During consultation, plan applicable) registration
Payment Information	Collected by third-party payment During checkout gateway, not stored by us
Password	To secure your account At registration/login stage

We may also collect additional information based on your interaction with the Platform.

3. INFORMATION GENERATED THROUGH USAGE

We automatically collect data about:

Your interactions with the Platform
Searches, clickstream, location, session time, etc.
Device type, operating system, browser, IP address, network info

This helps us improve the Platform and personalize services.

4. WHY WE USE YOUR DATA

We use personal data to:

Deliver your meals
Respond to service requests and feedback
Improve our offerings and conduct analytics
Run advertising/marketing campaigns (only with your consent)
Prevent fraud and unauthorized access
Comply with legal obligations

5. COOKIES AND TRACKERS

We use cookies, beacons, and scripts to:

Remember your preferences (Essential cookies)
Measure traffic and performance (Analytics cookies)
Enable features like login, language preference (Functionality cookies)
Deliver personalized ads (Advertising cookies)

You can manage cookie preferences in your browser settings.

6. SENSITIVE DATA

As per Indian laws, we treat the following as sensitive personal data:

Passwords (encrypted)
Health and medical history
Payment information (processed via payment gateway)

7. YOUR RIGHTS

You have the right to:

Access and correct your personal data
Request deletion or restrict processing
Object to direct marketing
Withdraw consent at any time

To exercise your rights, email us at support@indianchinee.com

8. DATA SHARING

We may share your data with:

IT, email, and hosting providers
Payment gateways
Delivery Partners
Marketing and analytics agencies
Legal and regulatory bodies, if required

9. DATA PROTECTION MEASURES

We adopt industry-standard security measures, including:

Encryption and password protection
Limited access to personal data
Regular audits and safeguards against unauthorized access

10. DATA RETENTION

Your data is retained as long as necessary for our services or to comply with legal obligations. Upon request, we delete or anonymize your data unless legally required to retain it.

11. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please refer to their policies before sharing data.

12. GOVERNING LAW

This Policy shall be governed in accordance with Indian law. Disputes, if any, shall be subject to the exclusive jurisdiction of the courts of Ghaziabad, India.